I ordered some items on 23rd August 2006 and received them on 27th September. If it was valuable stuff I could understand but it was valve caps and a tyre pen (which I could've got elsewhere). On September 4th I received a silver horn from them that was for a Honda CB which was meant for some dude in Essex. I offered to send it back but they said don't bother.
I finally called them on 26th September wanting to cancel my order and they said it'd left the warehouse. That old chestnut.
A '£10 gift voucher and P&P paid courtesy of Busters' later my stuff arrived on 27th September. I wouldn't say don't use them but I wouldn't rush for their catalogue if I needed some kit. They seemed helpful and willing to get to the bottom of the problem though. Bless the Welsh