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Aviva insurance, Pants!

Posted: Apr 13th, '13, 13:55
by Wildone
Thought I would share this with all here as it may make you smile. :)

Am travelling to Europe for a couple of weeks in June and so contacted my insurance brokers Devitt ([Censored]) so they could ask Aviva to issue green card docs.

I have a multi bike policy as I ride different bikes for different purposes, I explained in detail that I needed the green card for the Yamaha tourer and gave them the reg number. A week passed and nothing so I chased them again, apologies made by polite young lady who said she would personally sort it for me, two days later the docs arrived. Yes you guessed it the wrong bike was listed, they had covered my old Triumph which probably wouldn't make the trip even on a good day. :? :80:

After two telephone calls and several emails I was assured it would get sorted and they confirmed the correct registration of the vehicle in writing by email to me.

Imagine my total disbelief when the green card arrived this morning with........ yes you guessed it the wrong registration number again, this time they covered my old Harley.

Well all I can say is it's a good job I decided to sort this out well in advance of my trip. :-\

Re: Aviva insurance, Pants!

Posted: Apr 18th, '13, 09:14
by graham22
Surprised they've agreed to issue a green card as these are no longer required, most Aviva certificates come with EU wording on the rear anyway.

Re: Aviva insurance, Pants!

Posted: Apr 18th, '13, 12:10
by billinom8s
Swinton just screwed me out of a wedge. Would seem insurance companies are feeling a bit arsey at the moment.

Re: Aviva insurance, Pants!

Posted: Apr 18th, '13, 12:19
by Wildone
You actually still need green card cover in most of Europe and it needs to specify countries covered, no one will currently cover Bosnia so cover for this needs sorting at the border as you enter. Above charge 30 quid to issue a green card.

Re: Aviva insurance, Pants!

Posted: Apr 22nd, '13, 08:02
by graham22
That's wrong, there is no longer such a document. Most certificates have EU RTA wording, Spanish Bail Bond wording usually in the policy if not on the certificate.

Who's charging the £30.00 for a green card or is that to extend the policy for fully comp foreign use?

Re: Aviva insurance, Pants!

Posted: Apr 22nd, '13, 14:04
by Wildone
Aviva have issued a European policy card as this is needed or you will be turned away at the border of most European countries. Aviva levied the charge directly through my under writer.

Re: Aviva insurance, Pants!

Posted: Apr 22nd, '13, 16:20
by TLS-Moose
Wildone wrote:Aviva have issued a European policy card as this is needed or you will be turned away at the border of most European countries. Aviva levied the charge directly through my under writer.

Really :80: you know, in 25+ years of riding bikes in Europe I've never been asked for my insurance documents once? Plus, the only EU borders I know of where you actually have to stop nowadays is Andorra (and maybe Switzerland, though not last time I went ....) and of course good old blighty :roll:

the customs guys mustn't like the cut of your jib :wink: :)) :))

Re: Aviva insurance, Pants!

Posted: Apr 22nd, '13, 16:24
by goatpants

Re: Aviva insurance, Pants!

Posted: Apr 22nd, '13, 17:17
by Wildone
I can't get Aviva to cover me at all for the two days riding through Bosnia, so will have to get third day insurance at he bloody border. :( Naffing insurance companies are all bandits. :x