Aviva insurance, Pants!
Posted: Apr 13th, '13, 13:55
Thought I would share this with all here as it may make you smile.
Am travelling to Europe for a couple of weeks in June and so contacted my insurance brokers Devitt ([Censored]) so they could ask Aviva to issue green card docs.
I have a multi bike policy as I ride different bikes for different purposes, I explained in detail that I needed the green card for the Yamaha tourer and gave them the reg number. A week passed and nothing so I chased them again, apologies made by polite young lady who said she would personally sort it for me, two days later the docs arrived. Yes you guessed it the wrong bike was listed, they had covered my old Triumph which probably wouldn't make the trip even on a good day.
After two telephone calls and several emails I was assured it would get sorted and they confirmed the correct registration of the vehicle in writing by email to me.
Imagine my total disbelief when the green card arrived this morning with........ yes you guessed it the wrong registration number again, this time they covered my old Harley.
Well all I can say is it's a good job I decided to sort this out well in advance of my trip.
Am travelling to Europe for a couple of weeks in June and so contacted my insurance brokers Devitt ([Censored]) so they could ask Aviva to issue green card docs.
I have a multi bike policy as I ride different bikes for different purposes, I explained in detail that I needed the green card for the Yamaha tourer and gave them the reg number. A week passed and nothing so I chased them again, apologies made by polite young lady who said she would personally sort it for me, two days later the docs arrived. Yes you guessed it the wrong bike was listed, they had covered my old Triumph which probably wouldn't make the trip even on a good day.
After two telephone calls and several emails I was assured it would get sorted and they confirmed the correct registration of the vehicle in writing by email to me.
Imagine my total disbelief when the green card arrived this morning with........ yes you guessed it the wrong registration number again, this time they covered my old Harley.
Well all I can say is it's a good job I decided to sort this out well in advance of my trip.